First, if you have a need to consider refunds and returns, you likely ordered a product from us, which means we owe you a “Thank You!”
Nothing makes us happier than a legion of happy Hendriix Halos customers and as such, we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way. That said, here are some things you might want to know...
- You may cancel an order within 24 hours of placement. Due to all items being made to order, once our fulfillment process begins we are unable to cancel the order and are final sale.
- If you have any issues with your items upon receipt, please email firstname.lastname@example.org or use our contact form to advise how we can assist you right away!